Thanks for your feedback! Do not hesitate to come back in a few months to give us more information about your experience with Cmonsite, we will be delighted! Here is our opinion on Cmonsite. We opted for the Pro subscription (the highest formula is 25 € monthly) where the creation of Modify the structure of site is supported by Cmonsite and with a domain name. The next day, contact from them so that we can explain and give information on what we wanted. That day, they were very professional and within 5 or 6 days, our site was online, it corresponded to what we wanted. (We had of course previously provided all the visuals, photos and texts and a mirror site had Modify the structure of provided to them on Wix as a template for the layout).
Until then, they are fairly responsive and punctual within hours of a phone call. A few days later, we opt for the referencing option by one of their “specialist”. (Option at 118 € anyway, but this is our choice). No appeal from their parts. However, I let you read the presentation of the option by clicking here Finland Email List price, we were entitled To : – A golden header on each page (header text that we didn’t even choose) – Nothing more …Where are the keyword analyzes, SEO and writing advice that we offer on the description? Don’t look, there isn’t. Already I tell myself that this is not very professional, but good.
They did not supposedly never received our email of April 7
A few days later, following the analyzes of our Google Adwords campaigns that we have set up for our site. I have the Adwords reports at your disposal), we realize that our site has indeed recorded a significant increase in traffic and in particular a lot Internet user (around 80%) via mobile. Fortunately our site is supposedly responsive. owever, after checking on our part, the responsiveness is only very relative. It is limited to the column display of the original site and it must be said is very difficult to navigate. This is partly why we lost almost 90% of mobile connections from the home page. In addition, the navigation menu is buggy, one of the buttons does not respond and prevents access to the most important page, the items for sale page.
The remark was made by email the same day, the only response we received after a few days is the following: “your site is responsive, if you want more information contact us”. Basically, ask yourself.
Last problem, and not the least. On April 7, a customer places an order on our site. He chooses an article, then 3 others from the products associated with the 1st. Except, the cost of transport which must be calculated for each article according to the weight of the articles does not work. (It works article / article but there seems to be a bug when adding an associated product) In the end, the customer pays € 77 for postage instead of € 189 (we market furniture items which are quite heavy), resulting in a net loss of € 112.
We are surprised by your email and we do not understand your dismay.
The problem was therefore reported the same day, with no response to date (April 21). Today, we are sending an email to tell them in essence that given the lack of reaction from them, we were terminating our collaboration on May 11 (date of end of contract.) I let you judge the gap between the description of the Pro formula and the reality of things. Synthesis : Cmonsite does not live up to what it displays. Once you have paid for your formula, there is less and less help, which is why we have opted for this formula .Beautiful speech full of promises that are not kept and in which moreover have the unpleasant feeling of always being taken for a fool. Cmonsite may be acceptable for free plans where you do your own thing but no more.
In the end, the experience costs us dearly, with a significant net loss. I do not recommend Cmonsite which for me remains an amateur structure. The telephone reminders work the first days, more and more spaced then non-existent (I am still waiting for the one who must give me an explanation on the non-responsiveness of our site while I had specified that I wanted to be called back) PS: To respond La Fabrique du Net wrote the April 22, 2016 :Hello, Thanks for your feedback. We are sorry to hear about your situation. We will invite Cmonsite to answer you, in order to make things right. Good day. La Fabrique du Net To respond CmonSite wrote the April 22, 2016 :