If you are the owner of an ecommerce site , you know how much customer reviews matter. For the image of your brand, of course, but also for the vision that future customers will have on your company. But, which site to choose to best collect and manage these customer reviews? Thanks to our comparison table, we have selected 3 of the best tools for collecting customer reviews and detail some features of each of them. It’s up to you to make your choice in order to display your customer reviews as effectively as possible on your website
Trusted Shops makes it easy for you to collect, present and manage genuine customer reviews from one portal. You Benin Email List send automatic feedback requests using Trusted Shops, where customers can rate the products they have purchased and the experience they have gained with your business. These reviews will also be automatically displayed on your website with a badge that will highlight your rating on your website. As Trusted Shops is also a valid source of reviews for Google, you will be able to integrate these reviews into Google advertising as well. Today,
ReviewFlowz allows you to keep an eye on all the hyper review platforms
Trustpilot is a leading platform that helps businesses collect reviews from their customers and leverage them to increase traffic, sales, and revenue. Trustpilot.com is an online review community that helps consumers make better purchasing decisions and helps businesses showcase and improve their services. Any consumer can write a review on Trustpilot, any business can invite their customers to share comments on their experiences. 83% of consumers say they are more likely to buy if a business posts a positive review from Trustpilot. With over 210,000 companies reviewed on Trustpilot, your business may have already received reviews on this platform.
Teams can collaborate on an easy-to-use platform, track cross-platform brand’s e-reputation in real time, and create moderation and assignment rules to stay up to date. Reviews are broadcast 360 °, that is to say that with a single solicitation, you present authenticated reviews on your website but also on the Custplace evaluation pages well referenced on search engines. AFNOR certification of Custplace reviews also makes it possible to authenticate compliance with the process of collecting, moderating and publishing customer reviews. Custplace allows you to display a seal of trust on your website with your overall satisfaction rating to reassure your visitors.
The Verified Reviews site allows you to collect customer reviews about your website and products
Your customers will automatically receive an email after purchase, based on your choice of settings. You can then easily view product and website reviews that help increase your sales by reassuring your customers about the reliability of your products and the quality of your website. When your customers buy from your website, Verified Reviews collects basic order information: customer name, customer email, products purchased, date of order…; this information is then used to send an email to the customer, inviting them to give their opinion on your website and / or your products.
When your customer submits their review, you will receive it in your account prior to publication on your website. If you have a bad review, you can moderate it by responding to the customer so they can agree on possible order issues and resending the review request after the customer agrees with the decision. When your website has more than 3 reviews, it will have a trusted certification allowing your customers to read reviews that have been received for a year.